FAQs

1. What services do you offer?

We specialize in handcrafted floral designs for weddings and special occasions. Our products include jai malas, bridal bouquets, corsages, boutonnieres, jasmine jewelry sets, and unique wedding accessories.

2. Where are you located?

We are based in Richmond Hill and serve clients across Barrie, Bradford, and the GTA. Our products are also available for shipping across North America.

3. How do I place an order?

You can place an order directly through our Shopify store. For custom orders or inquiries, feel free to contact us via email or phone.

4. Do you accept custom orders?

Yes! We love creating personalized floral designs that match your vision and event theme. Please reach out to discuss your requirements.

5. How far in advance should I place an order?

We recommend placing orders at least 2–4 weeks in advance for weddings and special events. For large or custom orders, additional time may be required.

6. Do you offer delivery?

Yes, we offer delivery within Richmond Hill, Barrie, Bradford, and the GTA. We also ship some products across North America. Please check individual product details for shipping eligibility.

7. Are the flowers fresh?

Absolutely! We take pride in using fresh, high-quality flowers for all our designs to ensure their beauty and longevity.

8. Do you have a refund or cancellation policy?

We accept cancellations up to 7 days before your scheduled delivery or event date. Refunds may not be available for orders canceled within this period. Please refer to our refund policy for more details.

9. Can I see samples before placing an order?

Yes, we can provide sample designs upon request. Additional charges may apply for sample orders.

10. How do I care for my floral products?

We provide care instructions with every order to help you maintain the freshness and beauty of your flowers.

11. Do you offer bulk discounts for large events?

Yes, we provide discounts for bulk orders. Please contact us for a quote based on your specific needs.

12. What payment methods do you accept?

We accept all major credit cards, PayPal, and Shopify payments.